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We offer shipping to both domestic (within [Country]) and international locations. During checkout, you can select your country, and if your location is not available, please contact us at [email address] for assistance.
Note: Shipping times may vary depending on your location, shipping method selected, and customs clearance for international orders.
Orders are processed within [X] business days after receiving payment. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive an email notification with tracking details.
We use reliable shipping partners to ensure safe and timely delivery of your orders. The specific carrier will depend on your location and the shipping method you select at checkout. Common carriers include [List of carriers, e.g., DHL, FedEx, UPS, etc.].
Once your order is shipped, we will send you a tracking number via email, allowing you to monitor the status of your shipment. You can track your order through the carrier's website or our order tracking page.
While we strive to meet our delivery timelines, occasional delays due to factors beyond our control (e.g., weather conditions, customs processing, and unforeseen logistical issues) may occur. If your order is delayed, we will notify you as soon as possible.
For international orders, customs duties, taxes, and import fees may be charged once the shipment reaches your country. These charges are the responsibility of the recipient and are not included in the total cost at checkout. Please check with your local customs office for more information on applicable fees.
Some products may be restricted from shipping to certain destinations due to size, weight, or regulatory reasons. If your order cannot be shipped due to such restrictions, we will contact you immediately to arrange a solution.
If your order arrives damaged or is lost in transit, please contact us immediately at [email address] or [phone number]. We will work with the shipping carrier to resolve the issue and, if applicable, send a replacement item or offer a refund.
Please double-check your shipping address before placing your order. If you need to change your address after placing an order, contact us as soon as possible. Once the order has been shipped, address changes may no longer be possible.
If you wish to cancel your order, please contact us within [X] hours of placing the order. Once an order has been shipped, cancellations are not possible, but you can return the item in accordance with our Return & Refund Policy.
If you have any questions or need further assistance regarding shipping, please contact our customer service team:
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